Taikos.com offers a repair/replacement warranty. All orders are non-refundable. Please read below for warranty details.
Drums and Hardware Original Purchaser Limited Warranty: Taikos.com Drums, including attached hardware, and Taikos.com separate accessory hardware which may be purchased with a Drum or as separate items (“Accessory Hardware”) are warranted to be free from defects in materials and workmanship to the original owner, subject to all of the following terms and conditions:
Warranty Time Period: The Warranty provided herein is for the following periods, measured in each case from the date of the accepted shipment: (1) years for the Drum shell itself, (B) 7 days for the drum heads (1) year for the Drum hardware (tuning mechanisms, kan)
Warranty Coverage: This Warranty is given by Taikos.com, P. O. Box 2023 Monument, CO, 80132, only to the original purchaser of a Drum or Accessory Hardware. Taikos.com will repair or replace the Drum shell itself if it proves defective under normal use and service during the one (1) year warranty Time Period stated above which Taikos.com examination shall disclose to its satisfaction to be defective. Taikos.com will repair or replace any part or parts of the attached Drum hardware and/or Accessory Hardware which may prove defective under normal use and service during the one (1) year Warranty Time Period stated above which Taikos.com examination shall disclose to its satisfaction to be defective. Taikos.com will repair or replace any Drum heads which may prove defective under normal use, and service during the seven (7) day warranty time period which Taikos.com examination shall disclose to its satisfaction to be thus defective.
This Warranty Does Not Cover: (A) damage or defects due to alteration, misuse, abuse, normal wear and tear, or extremes of temperature or humidity or over tensioning of the heads: (B) accidental or intentional damage; (C) damage in shipping; (D) the repair or replacement of expendable maintenance items including but not limited to, heads, drumsticks, beaters, springs or straps; (E) plating on metal parts; (F) any damage from accessories (straps, etc.); (G) sound characteristics (sound is a subjective matter and is not warranted); (H) taiko drums or heads made custom from options not available in our online catalog.
We assume no liability other than for the actual repair of the instrument to playable condition within our specifications. (Taikos.com, its agents or employees) will not be liable for any damage, loss or injury of any nature including lost profits or indirect, consequential or special damages of any nature. If the limitations noted herein are for any reason determined to be invalid, then Taikos.com liability shall be limited to the purchase price paid for the instrument.
Warranty Limitations and Disclaimers: Taikos.com sole and exclusive responsibility shall be as provided under this Warranty and UNDER NO CIRCUMSTANCES, SHALL TAIKOS.COM BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent of Taikos.com is authorized to make or assume any obligations other than those stated in this Warranty.